The INM now answers questions over the phone, with some English Speaking Personnel:
Immigration Hotline
01-800-004-6264
24 hours / day and 7 days a week.
They answer quickly and a few speak English.
One of my sources on-line is the Yucalandia website to get complete immigration information:
http://yucalandia.com/living-in-yucatan-mexico/new-immigration-law-published-for-mexico-the-article/
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